Enhance Your Practice Podcast
ASPS Enhance Your Practice Podcast series serves as an educational appetizer for Plastic Surgeons and Office Professionals looking for practice management information on-the-go. It covers next steps early in a career; financial planning; staffing; med spas; starting a private practice; and much more.
Enhance Your Practice Podcast
S12 E56 - Training Staff on How to Talk to Patients
•
ASPS University
•
Season 12
•
Episode 56
Hosted by Dr. Renee Burke with Special Guests Dr. Marie Olesen and Riana Murphy
Host Dr. Renee Burke talks with Dr. Marie Olesen, CEO La Jolla Cosmetic, founder of Inform and Enhance Software, and founder of Real Patient Ratings along with Riana Murphy, Lead Patient Coordinator, about the topic of training staff on how to talk to patients, setting expectations and the importance of providing the best service to patients.